Name
Address
Phone No.
Email
_____________________________________________________________________________________
PROFILE
Highly efficient, reliable and industrious WAITRESS with strong interpersonal, training and communication skills gained via 19 years of exemplary and loyal service for busy establishments within the hotel and catering sector.
CAREER AND ACHIEVEMENTS TO DATE
May 2000 - Present Waitress
Springdales Hotel
New York
Key Achievements
- Commended for being an efficient breakfast waitress for 70 covers.
- Entrusted with providing dining service during afternoon tea for 120 covers.
- Consistently provided the highest standards of service & integrity.
- Successfully managed, monitored and controlled all food and beverage operations.
- Forged strong relationships with customers, staff, guests and group organisers.
- Excellent client rapport and commended for improving hotel ambience.
- Commended for providing and ensuring highest standards of customer service.
- Provided numerous successful sales/ marketing recommendations to board.
QUALIFICATIONS
Sep 1996 - Jun 1997
- BETD Hotel, Catering & Institutional Management
SKILLS
- Strong management, training and motivational skills.
- Extensive hotel/ catering management experience and expertise.
- Excellent interpersonal, verbal and written communication skills.
- Natural ability to work on own initiative or as part of team.
- Excellent teambuilding skills.
- Strong organisational skills.
- Strong attention to detail.
REFERENCES
Available on request.
Monetary Stability-Bank Negara Malaysia Part 2
10 hours ago





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